
❓ Frequently Asked Questions
Frequently Asked Questions
Everything you need to know before arriving at Yaguari
You can make a reservation by contacting us directly via WhatsApp, phone call, or email. You can also use the reservation form on our website, and we will contact you to confirm availability and coordinate payment.
To confirm your reservation, we request a deposit of 50% of the total value of your stay. The remaining balance must be paid at check-in.
We accept bank transfers, payments through Nequi, Daviplata, and cash.
The stay includes accommodation in our Bague cabin, equipped with a full kitchen, private bathroom with hot water, outdoor jacuzzi, grill area, catamaran net, swing, and beautiful panoramic views.
Our Bague cabin can accommodate up to 4 people: 2 in a double bed and 2 in a sofa bed.
Yes, the cabin has an equipped kitchen that includes a stove, refrigerator, utensils, and basic kitchenware for preparing and serving meals.
We are pet-friendly! We accept pets in our Bagüe cabin with a maximum of 2 pets per reservation. There is an additional fee. Please let us know when making your reservation to coordinate the details.
The jacuzzi is completely private, exclusively for guests of the Bagüe cabin. It is located on the outdoor terrace with a panoramic view of the valley. Available 24 hours a day.
Yes! With advance notice we can coordinate special touches such as romantic decoration, wine, or welcome details. Message us on WhatsApp at least 48 hours in advance to arrange everything.
Yes, the cabin is family-friendly and safe for children. It has ample space, a fully equipped kitchen for preparing meals, and the natural surroundings are perfect for kids to explore. Adventure activities have age and weight restrictions for safety.
We offer various adventure activities such as canopy, canyoning, rappelling, and ecological hikes. All activities are operated by specialized partner companies.
Yes, we recommend booking activities at least 24-48 hours in advance to ensure availability, especially during high seasons.
No, activities have an additional cost. You can check the current prices in our activities section or contact us directly for more information.
No prior experience is needed. Our activities are designed for beginners with certified guides and all safety equipment included. Canyoning at Cascada El Escobo is suitable for ages 8 and up in good physical condition.
Yaguari's canopy zip-line is 1,050 meters long — the longest in Cundinamarca. The full experience lasts 2 to 3 hours and includes a safety briefing, certified equipment, and multiple zip-lines. Suitable for ages 6 and up, maximum weight 120 kg.
Yes. The rappelling at Cascada El Escobo (55 meters) is done with certified guides, full safety equipment, and a progressive technique. We start with a short rappel so you can build confidence before the main drop. It is one of the favorite activities for families and couples with no prior experience.
Yes. Activities are available to day visitors, not just overnight guests. You can come for the day and do canopy, canyoning, rappelling, or hiking without booking accommodation.
Clothing that can get wet (for canyoning and rappelling), closed-toe shoes with non-slip soles, a change of clothes, sunscreen, and water. All technical gear (harnesses, helmets, ropes) is included. Cameras worn around the neck are not recommended.
100% refund if you cancel more than 7 days in advance, 50% refund for 3-7 days, no refund for less than 3 days. For more details, check our complete cancellation policy.
Check-in is from 2:00 PM onwards (no time limit) and check-out is until 12:00 PM. If you need different times, contact us in advance, and we will do our best to accommodate your needs, subject to availability.
We are located in El Tigre, Vergara, Cundinamarca, approximately 1.5 hours from Bogotá. We provide detailed directions once your reservation is confirmed.
Access is primarily by private vehicle on paved roads and a short stretch of well-maintained unpaved road. If you come by public transport, you can take a bus to Vergara and from there local transportation to El Tigre.
We do not offer direct transportation services, but we can help you coordinate with local transport providers if needed.
You can take a bus from the Terminal de Transportes del Norte in Bogotá toward Villeta or Nocaima, and from there local transportation to Vergara. Once your reservation is confirmed we will send you detailed instructions. The total journey takes approximately 3–4 hours by public transport.
Vergara has a warm, temperate climate: daytime temperatures range from 24°C to 28°C (75–82°F), and nights are between 16°C and 20°C (61–68°F). The rainy seasons are April–May and October–November. The driest months are December–February and June–August, ideal for outdoor activities.
Yes, there is cell phone coverage, although the signal may vary due to our mountain location. We do not have WiFi in the cabin.
We recommend bringing comfortable clothing, appropriate footwear for hiking, insect repellent, sunscreen, and warm clothing for the evenings, which can be cool. The cabin is equipped with everything necessary for your stay.
We have some partner hotels and shops in the village. The cabin has a fully equipped kitchen so you can prepare your own meals, and we recommend bringing provisions as the nearest supermarkets are in Vergara or Nocaima.
Activities are available year-round. The best months are December–January (Christmas season), Easter week, and June–July (school holidays). For a quieter visit, mid-week holiday weekends are ideal. The weather is pleasant throughout the year.
Yes, Yaguari is ideal for small groups (up to 8–10 people). Adventure activities like canopy and canyoning are perfect for team dynamics. Contact us to coordinate special group packages.
Yaguari is the only glamping in Cundinamarca that combines accommodation with a private jacuzzi and on-site adventure activities. No need to travel elsewhere: the longest canopy in Cundinamarca (1,050 m) and 55-meter waterfall rappelling are steps from the cabin.
Yes. The cabin has 24-hour electricity, hot water, a refrigerator, stove, and all basic amenities. The outdoor jacuzzi also has hot water.
Yes. Access is via the main Bogotá–Villeta highway, paved and in good condition, all the way to Vergara. From Vergara there is a short stretch of well-maintained unpaved road. The area is safe and peaceful.
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