
Before booking
Frequently Asked Questions
Everything you need to know before arriving at Yagüarí
The fastest option is the online booking form: choose dates, package and extras, review the total, and submit your request. WhatsApp, phone, and email remain available for personal support.
A 30% deposit confirms your booking. Pay the remaining 70% by link before arrival or directly at the property.
We accept bank transfer, Nequi, and Daviplata. The account holder may appear as Blanca Castillo, a member of the family that operates Yagüarí, a growing family business. PSE and card payments are available through Bold; cash is accepted directly at the property.
The stay includes accommodation in our Bagüe cabin, equipped with a full kitchen, private bathroom with hot water, outdoor jacuzzi, grill area, catamaran net, swing, movie projector, and panoramic views.
Our Bagüe cabin can accommodate up to 4 people: 2 in a double bed and 2 in a sofa bed.
Yes, the cabin has an equipped kitchen that includes a stove, refrigerator, utensils, and basic kitchenware for preparing and serving meals.
Yes. We coordinate a simple breakfast with local restaurants, subject to availability. Some packages include one breakfast for two during the stay; request any additional breakfasts in the booking form and we will confirm quantities, mornings, dietary needs, and price before payment.
Yes. We welcome up to 3 pets per booking with advance notice and responsible care. There is a garden beside the cabin where they can also enjoy the natural surroundings, always under their companions’ supervision. Please bring a dedicated towel to dry your pet and keep the cabin towels and bedding clean. There is a one-time fee of COP 30,000 per pet, not a nightly charge.
The jacuzzi is completely private, exclusively for guests of the Bagüe cabin. It is located on the outdoor terrace with a panoramic view of the valley. Available 24 hours a day.
Yes! With advance notice we can coordinate special touches such as romantic decoration, wine, or welcome details. Message us on WhatsApp at least 48 hours in advance to arrange everything.
Yes, the cabin is family-friendly and safe for children. It has ample space, a fully equipped kitchen for preparing meals, and the natural surroundings are perfect for kids to explore. Adventure activities have age and weight restrictions for safety.
Canopy, canyoning, waterfall rappelling and hiking may be available around Vergara through independent local operators. Yagüarí can help enquire about coordination; each provider confirms whether it operates, the route, requirements and conditions for your date.
It is best to enquire before travelling. Availability depends on each operator and must be confirmed for your date.
No. Activities are separate from the stay and are provided and booked through independent operators. Yagüarí can help you start an enquiry, subject to availability.
The operator decides whether a route suits your experience, age and physical condition. Confirm requirements, equipment and restrictions directly with them before booking.
The route and duration depend on the operator and date. Confirm the details, requirements, meeting point and transport directly with the provider.
The operator must assess whether the route is suitable for beginners and explain equipment, guidance, restrictions and weather conditions. Yagüarí does not operate this activity; we can help you ask local providers about availability.
This depends on each local operator. Ask the provider directly whether it accepts visitors who are not staying overnight, and confirm availability, meeting point and conditions.
As a baseline, bring clothes suitable for getting wet, closed shoes with good grip, a change of clothes, sunscreen and water. Confirm what technical equipment the operator provides and what else the selected route requires.
100% refund if you cancel more than 7 days in advance, 50% refund for 3-7 days, no refund for less than 3 days. For more details, check our complete cancellation policy.
Check-in is from 2:00 PM onwards (no time limit) and check-out is until 12:00 PM. If you need different times, contact us in advance, and we will do our best to accommodate your needs, subject to availability.
We are located in Vereda El Tigre, Vergara, Cundinamarca, approximately 2 hours from northern Bogota in normal conditions. Travel time varies with traffic, weather, and road works. We send detailed directions after confirmation.
Access is primarily by private vehicle on paved roads and a short stretch of well-maintained unpaved road. If you come by public transport, you can take a bus to Vergara and from there local transportation to El Tigre.
We do not offer direct transportation services, but we can help you coordinate with local transport providers if needed.
You can take an intercity bus from Bogota's Salitre Terminal to Vergara. Some services also pick up passengers at Portal 80, but you must confirm the exact point and time with the operator. From Vergara, arrange local transport to Vereda El Tigre. We send detailed arrival instructions after your booking is confirmed.
Vergara has a warm, temperate climate: daytime temperatures range from 24°C to 28°C (75–82°F), and nights are between 16°C and 20°C (61–68°F). The rainy seasons are April–May and October–November. The driest months are December–February and June–August, ideal for outdoor activities.
The cabin offers shared Wi-Fi through a cellular 4G modem. It is not fiber or fixed internet: service depends on mobile carrier coverage, congestion and availability, so it may vary or be interrupted. It is usually suitable for messaging and basic browsing, but video calls and demanding remote work are not guaranteed.
There is no TV, but a movie projector is available. For streaming, you can use the cabin cellular 4G modem or share a connection from your phone. Since both options depend on mobile carrier coverage, we recommend bringing downloaded movies or series.
We recommend bringing comfortable clothing, appropriate footwear for hiking, insect repellent, sunscreen, and warm clothing for the evenings, which can be cool. The cabin is equipped with everything necessary for your stay.
You can find restaurants and shops in Vergara; opening hours and availability depend on each establishment. The cabin has a fully equipped kitchen. We recommend bringing provisions, as the nearest supermarkets are in Vergara or Nocaima.
The right date depends on the cabin availability and the activity you want to do. Check Bagüe availability in the booking system. For water or adventure activities, confirm the outing with the operator; weather and water levels can change the conditions.
Bagüe Cabin accommodates up to 4 overnight guests. For larger corporate groups, we can ask independent local providers whether day activities are available; each provider confirms group capacity and conditions.
Yagüarí offers a private cabin with a jacuzzi, equipped kitchen, and valley views. Nearby adventure activities may be available through independent local operators; Yagüarí can help start an enquiry, and transport may need to be arranged separately.
Yes. The cabin has 24-hour electricity, hot water, a refrigerator, stove, and all basic amenities. The outdoor jacuzzi also has hot water.
Yes. Access is via the main Bogotá–Villeta highway, paved and in good condition, all the way to Vergara. From Vergara there is a short stretch of well-maintained unpaved road. The area is safe and peaceful.
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